Support
We're here to help. Reach out via any of the channels below.
Fastest response — usually within minutes
Message us directly on WhatsApp for quick support with orders, products, or any questions.
Response within 24 hours
Send us an email at support@affiliateerp.com for detailed inquiries or documentation.
Frequently Asked Questions
How do I place an order?
Browse our products, click "Order via WhatsApp" on any product page, or fill out our checkout form. Your order will be sent directly to our team via WhatsApp for fast confirmation.
What are the shipping costs?
Orders over 350 EGP qualify for free shipping. For orders under that amount, shipping costs will be communicated during order confirmation.
Can I return a product?
Yes, we accept returns within 14 days of delivery for unused items in their original packaging. Contact us via WhatsApp to start a return.
What payment methods do you accept?
Payment details and available methods will be discussed during order confirmation on WhatsApp. We offer flexible payment options.